Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We currently only ship within Bangladesh. However, we can deliver and install our products anywhere in the country, we can also offer maintenance services.
Do You Ship Internationally?
We currently only ship within Bangladesh.
How Long Will It Take To Get My Package?
5 to 10 days
PAYMENT
What Payment Methods Are Accepted?
We accept cash, Bank Cheque, bKash, Nagad.
Is Buying On-Line Safe?
Yes, when a customers order from online, then we call our customer and verify the products. Some times we provide samples.
Order & Retunrs
How do I place an Order?
To place an order, you can visit our store or office and choose your desire products. You can then submit your order by offline. Alternatively, you can call us and we will process your order manually. After that we will deliver when payment is received.
How Can I Cancel Or Change My Order?
To cancel or change your order, simply call our customer care number and provide your name and invoice number. We will process your request promptly.
Do I need an account to place an order?
No you don't need account to order.
How Do I Track My Order?
Currently you will track your order by calling our customer care number.
How Can I Return a Product?
You can return a product within 10 days of delivery for refund or exchanges. If product is fresh.